- Inform them of the way their information is used; and
- Assure them that their donor information will not be shared with any third party.
12 & 12, Inc. is committed to respecting the privacy of our donors to the extent provided by law. We will not sell, rent or share a donor’s personal information with anyone else, nor send donor mailings on behalf of other organizations. All information concerning donors or prospective donors, including their names, addresses and telephone numbers, the names of their beneficiaries, the amount of their gift, etc., shall be kept strictly confidential by 12 & 12, Inc., its staff, volunteers and consultants, unless permission is obtained from donors to release such information.
We collect and maintain the following types of donor information:
- Contact information: name, organization, address, telephone number and email address;
- Giving information;
- Payment information – if applicable, credit card processing and billing information; Credit card numbers are used only for donation or payment processing and are not retained for other purposes.
- Information on events attended, publications received and special requests for program information;
- Information provided by the donor in the form of comments and suggestions
12 & 12, Inc. uses donor information to complete transactions, to communicate with periodic mailings and/or e-mails related to specific fund-raising events or appeals, and newsletters. Use of donor information is limited to the internal purposes of 12 & 12, Inc.
It is our desire to not send unwanted communications to our donors. If you wish to opt out of receiving information, please send us an email at firstname.lastname@example.org or call us at 918-779-7157.
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue to us at email@example.com or call us at 918-779-7157.
If you have made an error in making your donation to 12 & 12, Inc., please contact us at 918-664-4224 within 5 business days of your donation. Refunds are returned using the original method of payment, except cash donations will be returned via check. If you made your donation by credit card, please email firstname.lastname@example.org